Entries by Chris Lamoureux

5 Facts about Employee Engagement You Should Know

There has been a large focus on providing top tier customer experiences and thinking about how to always improve the customer journey. However, employee engagement is just as valuable as customer engagement. Unfortunately, some organizations falsely believe all their employees are engaged, or even worse, don’t recognize the value of employee engagement. We’ve rounded up […]

Best Ways To Create Better Employee Engagement

For organizations, with a goal to maximize performance, they need to look at employee engagement. Employee engagement is ensuring that everyone in the organization has the right conditions that will inspire and motivate them to do their best each day, and to ensure their full commitment to the company and achieving organizational objectives. Engaged employees […]

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How to Turn Your Employee Portal Into a Digital Experience Platform

Historically, employee portal technology supported a basic employee use case in providing a platform for communication with employees using basic content management capability with some systems integration capability and a few other things. These legacy platforms were suitable for the time but did not anticipate the changing nature of the employee interaction model, the social […]

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Why Your Old Employee Portal Is a Problem?

The leading organizations of any industry are looking to pull ahead of the competition with digital-driven models. A key to success here is not only improving interactions with customers but also with employees. The value creation that a proper internal digital strategy and renewed intranet portal related capabilities can deliver are: end-to-end agile operating models, […]

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Where should you start with your next Software Upgrade?

Like most firms, our team at Veriday does not particularly enjoy software upgrades. When simple upgrades turn into projects it usually means some pain is coming associated with aging software, or significant changes to an existing platform. So, while we highly recommend investing in your software applications throughout their lifecycle, we have some tips from […]

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Customer Love

One of my all time favourite movies is Field of Dreams. I can watch this movie over and movie again because it works on so many levels….it’s a great baseball movie for sure, but it’s also a movie about family, about risk taking and about commitment to a dream. If you are in business for […]

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The Longest Vacation

The idea that vacations should be restricted to 1 or 2 weeks sounds like a good principle to protect the company when it is young and growing; however managing the line between firm policy and flexibility is important to successful growth.   Throughout our history we have decided several times to draft vacation policies that we […]