15 Awesome Web Portal Examples

5 Facts about Employee Engagement You Should Know

There has been a large focus on providing top tier customer experiences and thinking about how to always improve the customer journey. However, employee engagement is just as valuable as customer engagement. Unfortunately, some organizations…
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How to Keep Employees using your Portal

Your organization could have the best portal in the world but if your staff isn’t using it, you won’t enjoy the benefits. Therefore, creating long-term and sustained engagement is crucial. To help you keep your employees using your portal,…

Best Ways To Create Better Employee Engagement

For organizations, with a goal to maximize performance, they need to look at employee engagement. Employee engagement is ensuring that everyone in the organization has the right conditions that will inspire and motivate them to do their best…
How Customers Get Information in 2017
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How Customers Get Information in 2017

There are many ways to communicate information to your customers. The last decade has seen an influx of digital communication methods. Traditional advertisements, blog posts, videos, and press releases all communicate information. However, thanks…
Emerging Technologies and The Future of Customer Engagement
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Emerging Technologies and The Future of Customer Engagement

Over 4.75 billion people worldwide use at least one mobile device. This widespread acceptance has dramatically changed the way brands engage with their audience. People are always accessible. This accessibility allows brands to use mobile channels…
Engage Your Clients With Top-Notch Customer Service
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Engage Your Clients With Top-Notch Customer Service

In 2017, financial agents are competing, tooth and nail, to attract and retain their client base. How can you offer an experience that makes your clients want to continue doing business with you? If you’re thinking “create a killer social…
Digital Customer Experience vs. Customer Experience
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Digital Customer Experience vs. Customer Experience

Over 3,424,900,000 people use the internet every day. 90% of those people have used it to purchase something or contact a business within the last year alone. In the United States, Germany, France, U.K., and Canada, over 80% of the population…
Are Banks Failing at Customer Experience?
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Are Banks Failing at Customer Experience?

Welcome to Part 2 of our two-part series examining customer experience in banking, through graphics from the Financial Brand. In Part 1 of this article, we discussed which channels consumers use to research various financial products (or services)…
The State of Customer Experience in Banking by the Numbers
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The State of Customer Experience in Banking by the Numbers

Most people use more than one financial institution for their banking needs. It is easy to see the competition from other big banks, but many financial institutions struggle to quantify the threat from FinTech firms. Customer experience (CX)…