4 Platform Leaders To Consider When Choosing a DXP Platform

Digital Experience Platform, DXP, is an emerging category of enterprise software seeking to meet the needs of companies undergoing digital transformation, with the ultimate goal of providing better customer experiences. DXPs provide an architecture…
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How to Create Value for Your Employees

It takes more than just paying competitive wages or bean bag chairs for employees to feel valued. Companies that can create value for their employees will see a more productive, more satisfied, more fulfilled workforce. Satisfied employees…
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Why Your Old Employee Portal Is a Problem?

The leading organizations of any industry are looking to pull ahead of the competition with digital-driven models. A key to success here is not only improving interactions with customers but also with employees. The value creation that a…
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Top Challenges That Companies Face Internally

An employee portal can be very beneficial for an organization. Portals continually prove to increase employee and business productivity, as well as improve communications, collaboration, and knowledge management. However, in discussions…
3 Essential Elements of the Best Omnichannel Experiences
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3 Essential Elements of the Best Omnichannel Experiences

At Veriday, we recognize the value of an excellent customer experience. Our digital marketing platform, Digital Agent, helps financial agents offer an excellent, omnichannel experience to their customers and audience alike. Today, we will examine…
Important Facts About Engagement from Mobile Devices
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5 Important Facts About Engagement from Mobile Devices

Mobile devices are owned by 2.3 billion people worldwide. The device that is constantly in everyone's pocket is a fantastic channel for marketers to create engagements. Why are mobile channels such an exciting opportunity for marketers? 1. The…
How Warmth and Competence Affect Customer Perceptions
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How Digital Experiences Create Personal Connections

According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator. This shift means, to stay competitive and retain your customer base, your brand will need to work towards providing…
How Customers Get Information in 2017
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How Customers Get Information in 2017

There are many ways to communicate information to your customers. The last decade has seen an influx of digital communication methods. Traditional advertisements, blog posts, videos, and press releases all communicate information. However, thanks…
Don't Eliminate Human Interaction in Your Business
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Don't Eliminate Human Interaction in Your Business

80% of people said they prefer to chat with a human being when doing business with a financial services brand. Brands in financial services should focus on providing best-in-class human interaction to go along with their digital marketing efforts.…
Emerging Technologies and The Future of Customer Engagement
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Emerging Technologies and The Future of Customer Engagement

Over 4.75 billion people worldwide use at least one mobile device. This widespread acceptance has dramatically changed the way brands engage with their audience. People are always accessible. This accessibility allows brands to use mobile channels…