In years past, organizations have been exploring and expanding the potential of what intranet portals can be. We have reached a point where productivity and user adoption need to be the key focus on the development and maintenance of any portal.
Let’s explore the top intranet trends for 2019, that when implemented correctly, will be extremely beneficial for the organization and its employees.
Content curation, not just content creation
Before looking ahead, it’s good to take a moment to react on where it all started. Thinking back to the first generation of intranets (and websites for that matter); they were clumsy and had poorly executed information architecture. There was experimentation and more focus and excitement on creating content. This was excusable back then, but with the massive amounts of information and data, information architecture has become a must.
The same holds true for intranets. When an organization’s content begins to multiply exponentially, grow into separate locations, you need a way to structure the internal information and to continue to optimize the structure.
Another consideration is segmentation and curation. There are two main reasons to control content access permission. The first is data protection; reducing the risk of exposing sensitive content. The second reason is to end-user experience; you don’t want to overload the users with information because this will waste productivity in navigating and trying to find the content.
When these factors, information architecture, and access permissions, are considered; the end result is a good intranet with easily accessible information presented in a clear and organized way. Without it, user adoption with decrease and your intranet will become a ghost town.
Mobile and Portable Device-Friendly Software
Most companies recognize the value of mobile for connectivity, product development, and marketing. However, intranets seem to be lagging behind. When you think of an intranet, the focus this year will (again!) be on optimizing intranet access and intranet features on mobile devices. This is naturally the next step for intranet technology.
Platforms are being used extensively in workplaces, however, remote team members and team members who are required to work while travelling without a desktop will benefit from improvements to intranet mobile integration. Intranets need to be user-friendly no matter the device, situation or location. Mobile-friendly intranet interfaces and features will mean optimized touch screen performance, fast implementation, and smart innovation. Introducing a mobile integrated intranet will also allow an organization to gather more data that can be used to optimize and improve mobile features in the future.