As a Platinum Liferay Partner in North America, our relationship with Liferay spans 15 years and is built on a powerful foundation, allowing us to know Liferay inside and out. Our competitors cannot utilize Liferay as a DXP platform as well as us. Delivery for the risk management portal was on a very short timeline. The platform was envisioned to extend beyond the claims processes, and have become the foundational platform for all other solutions, assets, and communications. We provided a Solution Architect with Liferay experience to join the Sompo team and get the project kicked off, after that we then grew the team over time.
Sompo’s Risk Management Portal accelerates and automates claim processing and thus, increases client satisfaction. The initial release of the Liferay DXP platform transformed the outdated and slow claims processes that relied on phone calls and emails, to now being entirely on the portal. The release of the Risk Management portal for Sompo International was successful. Due to the improvement in the user experience and the enhancement of the outdated processes, the portal users now heavily rely on the portal for the insurance claims processes. Sompo is very pleased with the platform built for them using Liferay and following poor experiences with other consultants, now are comfortable with having a long-term partnership with Veriday.