Ultimately the goal for the new platform is to achieve better/more frequent ordering, and ensure new vehicles spend less time on dealer lots. This is made possible with the built-in VW Data portlet which allows VW Corporate to make ordering decisions with real-time access to market intelligence. Similarly, vehicles already built are quickly moved from the port and made available to dealers who need them. This will result in financial savings for both Volkswagen Corporate and their dealers and improve the overall customer experience.
Volkswagen wanted a better B2B solution that reduced costs and turnaround time. With their new portal, they have access to better information and analytics that empower them to make informed decisions on their inventory and ordering process.
In the previous solution, there were no corporate processes, only the ability to impersonate a dealership and do tasks on their behalf. It was built on a single portlet with multiple screens and required outsourcing many of its customization needs on to other platforms.
VW’s new solution contains the vehicle allocation engine, MIT forecasting, and VW data for informed decision-making, all within Liferay DXP. The new solution contains 40 different portlets with 10 different corporate roles and 3 dealer roles.
VW Corporate now has the ability to decide how many vehicles they are going to keep, and how many are available to be offered to dealers. With access to details about the dealer size and history, this makes the offering process more precise and ensures vehicles aren’t sitting on dealer lots for too long.
Ultimately, Veriday solved VW’s issues with their old solution by delivering a data-driven B2B commerce portal that supports distribution process decision-making. Veriday’s expertise with Liferay and the microservices approach enabled this project to launch successfully while achieving all of the goals laid out by VW.