Service Desk Lead
We are hiring Service Desk Lead to join our growing company for full time employment. The Service Desk – Lead is responsible for understanding customer needs and support processes, with a commitment to quality and to customer service. In addition to it this role involves the performance of Level 1 services & support to clients (internal and external) and ensuring that service levels are achieved. Work with Internal/External Client and IT Service functions to identify, prioritize and manage service requests.